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Emporia App and Energy Management

General information about settings, app navigation/functionality and your Emporia account.

47 articles
Measurements

How to read, comprehend and work with measurement data provided from Emporia devices.

Basics of Measurement DataSome common questions and answers about how measurement data is stored and calculated within the Emporia platform.
Units of MeasurementEnergy use can be measured in a variety of ways - see how we provide that information in the most helpful way possible.
Balance ExplainedBalance can be an important metric used to figure out where your energy is going.
Using MultipliersGuide to using multipliers in the Emporia app: adjust voltage readings, monitor circuits, and ensure accuracy.
CSV ExportsLearn how to export energy data as CSV files from the Emporia app, customize timeframes, and analyze data effortlessly.
Clearing and Deleting Measurement DataLearn how to permanently delete measurement data for your Emporia Energy devices and circuits, with key considerations.
Combining measurements?An article summarizing commonly requested options for aggregating measurement totals.
How long is measurement data stored?Learn how long Emporia Energy stores your smart home measurement data in the cloud, from detailed to lifetime trends.
Compare my utility provider data against my measured data with CSV Exports.Compare Emporia energy data with utility bills to verify accuracy, detect discrepancies, and ensure precise monitoring.
Enhanced Graphing FeaturesThis release brings significant enhancements to how your energy measurements are displayed, offering a more intuitive graphing experience.
Emporia Mobile and Web App Accounts

Details about managing your Emporia account and access to the Emporia cloud.

Available PlatformsQuick Access to Emporia Energy: Manage your energy usage anytime via app or web.
Creating an Emporia accountStep-by-step guidance to set up your Emporia account and begin monitoring your energy usage remotely.
Sharing Devices across multiple Emporia accountsLearn how to share device access with others while maintaining account security and collaboration.
Account OptionsA detailed look at the settings and tools available to personalize and manage your Emporia account.
Verification Codes: Didn't Receive My Code?Troubleshooting tips for resolving issues with Emporia account verification code delivery.
Can I share my account?Understand how to securely share your Emporia account or grant access to devices without sharing credentials.
Where can I log in to see my data?Discover how to access your energy data on Emporia's cloud platform using the mobile or web app.
How many devices can be connected to an account?Find out the maximum number of devices supported on a single Emporia account and related considerations.
Changing Email address?Instructions for transitioning to a new email address by setting up a new account and transferring devices.
Changing Your Account PasswordA guide to resetting or updating your Emporia account password securely through the app.
Deleting your Emporia accountStep-by-step instructions to permanently delete your Emporia account and remove it from our system.
Demo ModeExperience the Emporia app's functionality with sample devices in Demo Mode before connecting your own system.