The Emporia Energy app provides a comprehensive menu to access most settings and features. This menu can be opened by tapping the menu icon (☰) within the app, which is accessible from almost anywhere. Below is a detailed explanation of the menu options:
Questions?
Customer Support - Get one-on-one chat support with our Colorado-based team directly within the app. If it’s outside office hours, you can submit a message, and we’ll respond as soon as possible.
Device Controls
EV Chargers - Configure and monitor your Emporia EV Charger.
Smart Plugs - Access settings and controls for Emporia Smart Plugs.
Thermostats - A feature to manage and monitor connected thermostats.
Batteries - Connect and manage Emporia Home Battery systems.
Settings
Account - Manage account details, login credentials, and security settings.
Manage Devices - Access and configure settings for all your connected devices.
Notifications - Enable or disable notifications for energy events and usage updates.
Export Raw Data to CSV - Download a detailed report of your energy usage data.
Help - Browse support resources, FAQs, and troubleshooting guides for quick solutions. Information found in the "Help" section of the app can also be found here within the help center.
End User License Agreement - Links to our EULA page are available online here.
App Version - displays the currently installed version of the Emporia Energy app.
Need Help?
Our goal is to empower you to manage your energy effectively and efficiently. If you have questions or need clarification, don’t hesitate to contact our Customer Support team. If this article didn’t meet your expectations, we’re eager to hear your feedback and improve.