The Emporia Energy app provides a comprehensive menu to access most settings and features. This menu can be opened by tapping the menu icon (☰) in the upper-left corner of the screen, accessible from almost anywhere in the app. Below is a detailed explanation of the menu options:
Questions?
Live Chat (Support) - Get one-on-one chat support with our Colorado-based Customer Support team directly within the app. If it’s outside office hours, you can submit a message, and we’ll respond as soon as possible.
Units and Circuits
Units of Measurement - Choose which usage metric to display your energy data.
Graphed Circuit - Customize the Graphs screen by selecting which circuit’s data is displayed.
Device Controls
Thermostats (article coming soon) - A feature to manage and monitor connected thermostats.
Smart Plugs - Access settings and controls for Emporia Smart Plugs.
EV Chargers - Configure and monitor your Emporia EV Charger for efficient vehicle charging.
Electric Vehicles - Manage electric vehicle integrations for tracking and optimizing energy use.
Batteries - Connect and manage Emporia Home Battery systems.
Settings
Account - Manage account details, login credentials, and security settings.
Manage Devices - Access and configure settings for all your connected devices.
Notifications - Enable or disable notifications for energy events, usage updates, and more.
Export Raw Data to CSV - Download a detailed report of your energy usage data for further analysis.
Household Info - Update information about your household to enhance device accuracy and usage insights.
Help - Browse support resources, FAQs, and troubleshooting guides for quick solutions. Information found in the "Help" section of the app can also be found here within the help center.
End User License Agreement - Links to our EULA page available online here.
App Version - displays currently installed version of Emporia Energy app.
Need Help?
Our goal is to empower you to manage your energy effectively and efficiently. If you have questions or need clarification, don’t hesitate to contact our Customer Support team. If this article didn’t meet your expectations, we’re eager to hear your feedback and improve.