Emporia Energy

Information about our award-winning EVSE products.

EV Chargers

The All-in-One EV Charging and Home Energy Management Solution

Introducing the Emporia Pro EV Charger

Everything you need to know when deciding between the Pro and Classic Level 2 EV Chargers

Classic vs Pro EV Charger

Pro EV Charger

View all product documentation that is shared between the Pro EV Charger and the Classic Level 2 EV charger. 

Classic and Pro EV Charger Information

Experience fast, flexible, and intelligent Level 2 charging with Emporia's smart EV Charger.

How the Emporia EV Chargers Work

How the EV Charger handles offline scenarios: charging, scheduling, and data logging

EV Charger Offline Behavior

Learn about the UL & Energy Star certifications ensuring safety and performance.

Certifications

Steps to adjust charge rates for optimal energy management and vehicle compatibility.

Can I adjust the amperage/charge rate?

Limitations around battery level, percentage-based and SOC charging.

Can I charge to a specific Battery percentage?

Key rebate details: eligibility, utility provider programs, and device qualifications.

Rebate Information

How firmware updates enhance features and reliability of your EV Charger.

Firmware Updates

Details covering how the EV Charger works as well as available functionality.

About

An essential checklist covering charge rates, panel capacity, port types, and installations.

Checklist Before Buying an EV Charger

Explore the compatibility of our EV Charger with international systems.

Will this work outside of the US?

Why professional installation is critical for safety and warranty compliance.

Do I need a qualified electrician to install?

Supported vehicle connectors: J1772 and NACS compatibility explained.

Does it work with my vehicle?

Weatherproof, secure, and app-controlled for all environments.

Outdoor vs. Indoor Installations

Questions and answers related to how the EV Charger may or may not work for specific situations.

Pre-Sales Questions

Answers to frequently asked questions about setup, mounting, and power requirements.

Common Installation Questions

Compare plug-in and hardwired installation methods for your EV Charger.

NEMA Plug vs. Hardwire

Ensure GFCI breaker compatibility with this essential installation guide.

GFCI Breaker Installation

Information about the power supply (wiring, circuit) requirements needed to install an EV Charger.

Wire Gauge, Breaker Size

Best practices for positioning and mounting your EV Charger securely.

Physical positioning/orientation of EV Charger

How to install the EV Charger and common questions about the setup.

Setup and Installation

Control charging sessions and monitor energy usage via the Emporia app.

App Control

Easily manage your charge schedules, notifications, and safety preferences through the Emporia Energy app

EV Charger Settings

Maximize efficiency with scheduling, peak demand control, and solar integration.

EV Charger Energy Management Capabilities

Make adjustments on-demand through the Emporia Energy app or automatically via advanced energy management features.

Adjusting the Amperage/Charge Rate on Your EV Charger

Track your EV charging sessions with ease in the Emporia Energy app—view history, costs, and energy usage in detail.

Charging History and Reports

Easily connect your Emporia EV Charger to Alexa for voice control

How to link your EV Charger with Alexa

Set up a custom alert in the Emporia Energy app to know when your vehicle finishes charging.

Get Notified When Your EV Is Done Charging

How to work with the EV Charger from within the Emporia Energy app.

Quick tips to resolve WiFi connectivity issues with your EV Charger.

EV Charger Not Connecting to Wi-Fi

Troubleshooting: No Device Listed During Emporia EV Charger Setup

EV Charger Not connecting to Bluetooth

Troubleshooting guide for fixing issues when the charger won’t start.

EV Charger isn't charging my vehicle

Verify and adjust schedule settings to ensure proper timing.

EV Charger starts charging right away when schedule should prevent charging

Reasons for slow charging and steps to troubleshoot common causes.

EV Charger not charging at full rate

Follow these steps in order to safely remove a stuck EV charger connector:

Charger Connector stuck in vehicle charging port

Resolve power issues by checking connections and power supply.

Not Powering On

Decode fault codes and LED signals to troubleshoot issues efficiently for the Classic EV Charger.

Classic EV Charger Fault Codes and LED Indicators

Decode fault codes and LED signals to troubleshoot issues efficiently for the Pro EV Charger.

Pro EV Charger Fault Codes and LED Indicators

Problems with the EV Charger? Find some easy fixes and solutions here.

Troubleshooting

Need an EV Charger despite limited home electrical capacity? PowerSmart upgrade lets you install any of Emporia's award-winning Level 2 EV Chargers without costly electrical service upgrades while maintaining National Electric Code compliance.

PowerSmart for the Pro and Classic EV Chargers

Unlock even more potential from devices that are already powerful on their own

PowerSmart Explained: How Vue Energy Monitors and EV Chargers Work Together to Optimize Your Energy Usage

Yes, for most customers faced with a costly electrical system upgrade  - we can help.

Can PowerSmart help me avoid a main panel upgrade?

A professional on-site evaluation would be the best way to answer this question, it gets a bit complex.

How to appropriately size my electrical panel?

How the PowerSmart feature continues to work when not connected to the Emporia cloud.

What happens if the EV Charger or the Vue monitor goes offline?

A few things to note related to PowerSmart and its capabilities.

Existing Feature Limitations

PowerSmart vs Peak Demand Management?

What is PowerSmart and how does the Emporia EVSE PowerSmart system work.

Learn how to set up and configure PowerSmart for your Emporia EV Charger to safely manage panel load and charging rate.

Settings for PowerSmart

Learn how PowerSmart ensures safety by overriding key energy management settings when necessary.

PowerSmart's Impact on Other Emporia Features

How does the Emporia Energy app work with PowerSmart settings and more.

Available Information

Available information about our newest charger currently in development - the bi-directional V2X EV Charger.

Bidirectional EV Charger

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