This guide walks property managers through setting up Invite2Charge and managing drivers in Emporia Fleet Management (ARC).
Set Up Your Chargers
Install and set up each charger in the Emporia app as usual. During setup:
Name each charger with its 5-digit code. Drivers use the code to find it.
Use the same email for your Emporia account and ARC.
Place the QR code on or near each charger.
Get ARC Access
Once your chargers are installed, contact Support to get set up.
Open the invite email from Emporia and select the link to sign in to ARC.
Select Invite2Charge under Services in the main menu.
Your Invite2Charge chargers are listed with their Invite2Charge Code and Number of Users. Not an Emporia partner yet? Apply on the partner page.
Set Access Instructions
Access instructions tell drivers how to get access, such as who to contact and any property rules.
Select a charger to open its Invite2Charge tab.
In the table menu, select Edit Instructions.
Enter your instructions and select Save.
Example: "Welcome to [Property Name]. Text or call [phone number] to get access to this charger."
Invite Drivers
In Invite2Charge, select one or more chargers.
Select Invite Users. On a phone, open the table menu and tap Invite users.
Enter one or more email addresses, separated by commas, spaces, or new lines.
Select Invite.
To invite to one charger, open its Invite2Charge tab and select Invite Users.
Note: Previously invited drivers won't receive a duplicate email.
Remove Drivers
From a charger: on its Invite2Charge tab, select drivers, then Remove Users in the table menu.
From several chargers: in Invite2Charge, select the chargers, then Remove Users in the table menu and enter the email addresses.
Drivers are not notified they no longer have access.
Export Reports
Select up to 99 chargers, or open one charger's Invite2Charge tab.
In the table menu, select Export Data.
Choose Daily Energy by Charger, Daily Energy by User, or Charging Sessions by User.
For sessions, pick the session dates.
Select Start.
Daily reports leave out in-progress charge sessions. For session reports, missing emails are left blank.
Common Questions
Can I limit which chargers a driver can use?
Yes. Drivers get access only to the chargers you invite them to.
Can I manage several properties from one account?
Yes. All of your Invite2Charge chargers show in one list.
What if a driver has trouble with the app?
Add your contact details to your access instructions so drivers know who to call.
For more on each screen, see Invite2Charge in ARC. Still stuck? Contact Support.