Troubleshooting
Problems with the EV Charger? Find some easy fixes and solutions here.
12 articles
EV Charger Not Connecting to Wi-FiQuick tips to resolve WiFi connectivity issues with your EV Charger.
EV Charger Not connecting to BluetoothTroubleshooting: No Device Listed During Emporia EV Charger Setup
EV Charger isn't charging my vehicleTroubleshooting guide for fixing issues when the charger won’t start.
EV Charger starts charging right away when schedule should prevent chargingVerify and adjust schedule settings to ensure proper timing.
EV Charger not charging at full rateReasons for slow charging and steps to troubleshoot common causes.
How to Start Charging When Your Charger is OfflineManually start charging when offline
Adapter Compatibility with Your Emporia EV ChargerNot all charging adapters are compatible with your Emporia charger. This guide helps you understand which adapters work with your system.
Charger Connector stuck in vehicle charging portFollow these steps in order to safely remove a stuck EV charger connector:
Not Powering OnResolve power issues by checking connections and power supply.
Classic EV Charger Fault Codes and LED IndicatorsDecode fault codes and LED signals to troubleshoot issues efficiently for the Classic EV Charger.
Pro EV Charger Fault Codes and LED IndicatorsDecode fault codes and LED signals to troubleshoot issues efficiently for the Pro EV Charger.
Troubleshooting Excess Solar EV ChargingIf your Excess Solar feature isn't working as expected, follow these troubleshooting steps.