Problems with the EV Charger? Find some easy fixes and solutions here.
8 articles
WiFi Connectivity, Not ConnectingThe best tips/tricks we've collected from Customer Support to get your EV Charger connected to the cloud.
EV Charger isn't charging my vehicleLearn how to troubleshoot your Emporia EV Charger when it won't start charging, including step-by-step diagnostics and solutions.
Not connecting to BluetoothSteps to try if your EV Charger is not found within the mobile app setup process - specifically related to Bluetooth.
EV Charger starts charging right away when schedule should prevent chargingSettings to double check if your EV Charger is charging outside of its planned schedule.
EV Charger not charging at full rateLearn why your EV charger may be charging slowly and how to troubleshoot common issues with vehicle, app, and environmental settings.
Charger Connector stuck in vehicle charging portTroubleshoot and safely remove a stuck EV Charger connector with these step-by-step solutions and safety tips.
Not Powering OnTroubleshoot your Emporia EV Charger when it's not powering on with easy steps to verify power and connections.
Fault Codes and LED IndicatorsLearn why EV Charger self-tests and startup protocols trigger and how to resolve them.