Emporia Energy provides app-based notifications for devices that upload measurement data, excluding Smart Plugs (except for offline notifications). Additional features, including notifications for Smart Plugs and alternative notification methods such as email and SMS, are planned for future updates.
How Notifications Work
Emporia devices upload measurement data to the Emporia cloud, where the data is analyzed against user-defined notification thresholds. If the threshold is met for the specified time period, a notification is triggered and sent to the mobile app where the notification is configured.
Important Notes:
Time Increment Rules: Notifications require the threshold to be met for the entire specified time period. For example, a notification set for "exceeds 1 kW for 1 minute" will only trigger if the usage remains above 1 kW for the full minute.
Reset Requirement: Once a notification is triggered, the usage must return below the threshold for the same duration before another notification is sent. For instance, if the threshold is "1 kW for 1 minute," the usage must drop below 1 kW for one minute before another notification can occur.
Account-Specific Alerts: Notifications are specific to the mobile app that created them. They do not sync across shared accounts or multiple devices unless manually configured on each device.
Default Notifications
The Emporia Energy app includes several pre-configured notifications:
Oven Left On
Requirement: Vue energy monitoring devices devices with a CT/circuit labeled as "Cooktop/Range/Oven/Stove."
Trigger: Usage exceeds "on" (any usage) for more than 2 hours.
Approaching 15-Min Monthly Peak
Requirement: Based on the "mains" circuit of Vue energy monitoring devices or the primary measurement of a Utility Connect/EV Charger.
Trigger: Predicts if your current 15-minute window is nearing one of the top three highest usage periods for the month.
Emporia Notifications
General updates related to your connected device.
Emporia Offline
Triggered if a device is disconnected from the Emporia cloud for more than 10 minutes.
Additional default notifications are currently placeholders and will become functional in future updates.
Navigating the App to Notifications
To access and manage your notifications:
Open the app and tap the menu icon (☰) in the top left corner.
Select Notifications under Settings.
Use the available options to customize or manage your notification preferences.
Notification History
Triggered notifications are saved in the app for up to 30 days. To view your notification history:
Tap the Notifications button at the bottom of the app screen.
Navigate to the Notifications History page to review past alerts.
Feedback and Support
Emporia Energy is committed to helping you manage your energy efficiently. If this article didn’t address your questions or could be improved, please reach out to our Customer Support team. Your feedback helps us enhance our guides and better serve you.