Settings and Info
Kevin Wanek avatar
Written by Kevin Wanek
Updated over a week ago

The Vue: Gen 3 will share similar device settings with the other devices on the Emporia platform. Information about managing those features can be found here.

How to get to Settings/Info:

From within the app, you can tap the app menu icon (three bars, upper left corner) and tap on Manage Devices, then select your Vue: Gen 3 by name.

manage_devices_select.png

About Available Settings:

A standard Settings page for the Vue: Gen 3 will look like this. Note - all 16x "available" ports/circuits will be shown in this list regardless of how many 50A CT's are plugged into the side ports.

gen2_settings.png

Vue Info will take you to the Vue: Gen 3 Info page (covered below).

Circuit [1-16] will take you to the circuit-specific settings (covered below).

Clear Data and Remove from Account features are covered in our General Device Settings article.

Vue Info:

The Vue: Gen 3 Info page will look like this:

Screenshot_2022-10-14_123737.png

Name of Vue Energy Monitor - the assigned name that will be displayed throughout the app if set. If not set, then the device name will be the last 6 digits of the devices' serial number.

Multiplier for *device name* Mains - Used as a default multiplier for the 200A CT's. Since the Vue 3 monitors voltage directly, this setting is almost never needed to be changed since the Vue 3 will already know if you're on a 120V or 240V system. The text displayed is a hold-over from the original Gen 1 model that had an assumed voltage of 120V. Details about multipliers can be found here.

Serial - The devices' serial number, also printed on the back of the Vue 3 device itself.

Zip Code - not used at the moment, Device Location settings can have an affect however.

Square Footage, Home Type, # of Residents, Heat Source, Air Conditioning, Swimming Pool, Hot Tub, Electric Vehicle - settings that will have additional features added soon.

Firmware Version - will display the current firmware version on-device. If your Vue 3 is not updating its firmware (which should be automatic and OTA within 24 hours of a new version available), feel free to reach out to Customer Support for assistance.

Circuit Settings:

A typical Circuit Settings page will look like this in the app:

Screenshot_2022-10-14_125047.png

Circuit [number] Name - will change the displayed Circuit Name within the app. If left empty, will display the device port number instead.

Circuit Type - A few different ways this can affect the app. First, each circuit type has a dedicated circuit icon that will be displayed within the app. Second, a few specific circuit types will affect measurement and other app behavior:
1.) Solar/Generation - Flags the circuit to show usage as production rather than consumption. We'll be launching a firmware update in the future to allow for this to be detected automatically, but for the moment labeling the circuit type correctly will work great.
2.) Cooktop/Range/Oven/Stove - Will enable the "Oven Left On" default notification to be tied to a circuit by this label type.

Circuit [number] Multiplier

If you have any questions about the Vue: Gen 3 settings, feel free to reach out to the Customer Support team for clarification.

Feedback and Suggestions

This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.

Did this answer your question?