Vue Energy Monitor Overview
View all product documentation about our in-panel energy monitors
46 articles
About
Important product information about our in panel energy monitors
How the Vue 3 WorksBasics on how the Vue monitor captures your energy usage and provides access to that data in real-time.
How does the wire harness work?Power your Vue and collect voltage, this component plays an important part in your device setup and operations.
Vue Offline BehaviorHow the Vue energy monitor works when not connected to the Emporia cloud.
Warranty InformationWe believe you'll love our products - and our company policy reflects that confidence.
CertificationsSafety being a top priority - have confidence in the audits and reviews performed on our devices by qualified third party organizations.
CT's / Sensors - How do they work?The CT's are what measure current through your circuit lines - understanding their function helps ensure your Vue monitor is good to go.
Local Device AccessA common question about obtaining measurement data locally.
What's new in the Vue 3?The newest version of the home energy monitor offered by Emporia Energy - best in class.
Pre-Sales Question
Common questions and situations that may impact how a Vue monitor is installed/setup.
Will this work for me?Some considerations related to the installation and operation of Vue energy monitors.
What parts do I need?How to select the components and parts required for your desired monitoring goals.
Can I use more than one Vue: Gen 3 together?Needing more monitoring capacity? No worries, use multiple monitors together.
No system neutral line (only ground/earth)What if your electrical system does not have access to a true neutral line?
Problematic SituationsDifferent scenarios and environments that the Vue energy monitor may be unsuitable for monitoring.
Does the Vue: Gen 3 require a professional electrician to install?Qualified installers can help, but its designed to be an accessible installation for anybody familiar with their electrical system.
Setup and Installation
Details about the hardware-related installation of a Vue energy monitor.
CT Sensors - More than one line through a sensor?Possible to monitor multiple lines with a single sensor? Yes, with a few key points.
Do the 200A CT's need to be connected?Not required - 50A CT measurements still work without 200A CT's connected.
Hardware installationSome other questions related to the panel installation of Vue energy monitors.
CT Sensors - Monitoring Dual-Pole/Multi-Pole Circuits and using MultipliersCapturing multiple related circuit lines accurately and reliably with the Vue CT's.
CT Sensors - Proper alignment, placementHow to setup the CT's for your Vue energy monitor.
Does my Vue 3 need a multiplier on "mains" for a 240V system?For most situations no - Vue Gen 3 and Gen 2 both track voltage accurately without the need for multipliers.
Setup a Vue: Gen 3 for Sub-MeteringTracking specific usage with the Vue energy monitor.
Bi-Directional 50A CT UpdateYour Vue monitor just received an update - track bidirectional usage more accurately.
Solar MonitoringSetting up the Vue to track your solar production and Net correctly.
Adjusting CT wire length - Vue 3How to customize the CT length, extending or shortening, on Vue 3.
Extending CT's/Sensors - Vue 2Requirements for extending the CT length for the Vue 2 device only.
Can I use an outlet/plug to power the Vue instead of the regular installation?We recommend using the wire harness for accuracy and performance.
CT Sensors - More than 16 circuits to monitor?Have a bunch of circuits needing to be tracked? We have you covered.
Can I use the 200A CT's on circuits other than mains?Yes, but it may affect how your device calculates usage depending on how they're used. Details here.
Wire Harness - Breakers larger than 15 AmpsHow to connect the wire harness for breakers > 15A.
App and Energy Management
How to use and manage your Vue energy monitor from the Emporia Energy app.
Multiple Vue monitors, Nesting and sub-panelsTracking more than one electrical panel (or many circuits) has never been easier.
Settings and InfoSetup and display the Vue energy monitor specifically for your use case - customize at will.
Reset WiFi / Solar Setup - Re-calibrationThis reset process helps the device reconnect to your network as well as re-calibrate its sensors for best accuracy and performance.
Custom Sort Circuit ListOrder your circuits in the way you want them shown in the app.
Circuit MergingCombine your circuits measurements together for easier viewing of usage amounts.
Energy ManagementHow your Vue energy monitor can automate smarter (and cheaper) energy usage.
Home ScreenHow your Vue energy monitor displays usage on the main page within the Emporia app.
Unmerge CircuitsThis article explains how to unmerge your 50A CT sensors.
Troubleshooting
Information about common issues/problems that can be solved when using the Vue energy monitor.
Vue Not Connecting to Wi-FiThe best tips/tricks we've collected from Customer Support to get your Vue connected.
Vue Not Connecting to BluetoothWhat happens if you're not able to see or find your Vue energy monitor via Bluetooth during the app setup or reset process.
Wire Harness - Installation IssuesHow to fix issues related to the wire harness, common errors that can be encountered during setup.
Incorrect CT/Sensor measurement amountEnsuring accurate measurements is crucial to getting the most out of your monitoring setup - use these steps to diagnose accuracy issues.
Not matching Utility Provider measurementsWhat to do if your Vue energy monitor is not providing similar usage measurements as tracked by your utility provider.
Incorrect Solar Net MeteringHow to check/update your device for accurate net metering with bidirectional current direction.
Bad BalanceBalance helps show how much usage is not tracked with a 50A CT, but can be helpful identifying setup related issues if something is amiss.
CT/Sensor not in Circuit List (not showing up)Missing a circuit from your monitoring display? Here's how we can get that fixed.
Wire Harness - AFCI/RCD breakers, breaker is tripping after installationInstalled your Vue energy monitor and a breaker is tripping? Here's how you can adjust the setup for it to work correctly.