Troubleshooting
Information about common issues/problems that can be solved when using the Vue energy monitor.
11 articles
Vue Not Connecting to Wi-FiThe best tips/tricks we've collected from Customer Support to get your Vue connected.
Vue Not Connecting to BluetoothWhat happens if you're not able to see or find your Vue energy monitor via Bluetooth during the app setup or reset process.
Wire Harness - Installation IssuesHow to fix issues related to the wire harness, common errors that can be encountered during setup.
Incorrect CT/Sensor measurement amountEnsuring accurate measurements is crucial to getting the most out of your monitoring setup - use these steps to diagnose accuracy issues.
Not matching Utility Provider measurementsWhat to do if your Vue energy monitor is not providing similar usage measurements as tracked by your utility provider.
Bad BalanceBalance helps show how much usage is not tracked with a 50A CT, but can be helpful identifying setup related issues if something is amiss.
CT/Sensor not in Circuit List (not showing up)Missing a circuit from your monitoring display? Here's how we can get that fixed.
Incorrect Solar Net MeteringHow to check/update your device for accurate net metering with bidirectional current direction.
Wire Harness - AFCI/RCD breakers, breaker is tripping after installationInstalled your Vue energy monitor and a breaker is tripping? Here's how you can adjust the setup for it to work correctly.
Vue Energy Monitor LED Behavior (Gen 3)
Vue Energy Monitor LED Behavior (Gen 2)