Vue 2 / Vue 3
View all product documentation about our in-panel energy monitors
22 articles
Pre-Sales Question
Common questions and situations that may impact how a Vue monitor is installed/setup.
- Will a Vue Work for My Home?Technical requirements for a Vue energy monitor, parts you'll need, and the small number of situations where a Vue may not be the right fit.
- Does Installing a Vue Require an Electrician?When DIY makes sense, when professional installation is required or recommended, and how to prepare your electrician for a smooth visit.
- Using Multiple Vues: Parallel Panels and Sub-PanelsScenarios where multiple Vue devices work together, and how Combined Vues and Nesting tie them into one view.
About
Important product information about our in panel energy monitors
- How Your Vue WorksHow the Vue energy monitor works at a high level, what comes with it, safety certifications, and how it communicates with the Emporia cloud.
- How the Wire Harness WorksWhat each wire of the Vue's harness does, how it connects for different system types, and how to safely extend or shorten it.
- How CT Sensors WorkHow Current Transformer (CT) sensors work, the three types Emporia ships, how many you need, and when to use each.
- Vue Offline BehaviorWhat happens when your Vue loses its internet connection — what it captures, what you lose, and how reconnection is handled.
- CT AccuracyDetailed accuracy breakdown for the Vue's CT sensors — current vs. power, main vs. branch, and how power factor affects readings.
Setup and Installation
Details about the hardware-related installation of a Vue energy monitor.
- Solar MonitoringSensor placement for solar setups, how the app displays generation, and the Bi-Directional 50A CT feature for circuits with two-way energy flow.
- Monitoring More Than 16 CircuitsWhen to use Combined Vues vs. Vue Nesting for expanding monitoring beyond 16 circuits, plus install patterns for each scenario.
- Adjusting CT Wire LengthSpecifications, polarity guidance, and step-by-step procedures for extending or shortening CT sensor wires on the Vue Gen 3 and Vue Gen 2.
- Sensor InstallationCT sensor types and current limits, placement and orientation, port assignments, the one-sensor-per-line rule, and multi-pole circuit options with multipliers.
- Hardware and Wire Harness InstallationPanel requirements, wire harness wiring by system type, direct-to-breaker vs. pigtail wiring, AFCI/RCD breakers, and troubleshooting setup errors.
App
How to use and manage your Vue energy monitor from the Emporia Energy app.
- Merging and Unmerging CircuitsWhen to use Circuit Merging, how to merge and unmerge step-by-step, how to edit a merged circuit, and the limits to know.
- Combined Vues vs. Nesting: Which Feature to UseA side-by-side decision guide for choosing between Combined Vues and Vue Nesting, plus the Custom Sort feature for ordering the circuit list.
- Resetting Your Vue: Wi-Fi, Solar, and RecalibrationAll three reset paths — Wi-Fi only, recalibrate with solar, or recalibrate without solar — with the right prerequisites for each and how to confirm it worked.
Troubleshooting
Information about common issues/problems that can be solved when using the Vue energy monitor.
- Vue Not Connecting: Bluetooth and Wi-Fi TroubleshootingBranches by symptom — Vue not found during setup, Wi-Fi handoff failing, or suddenly went offline — with the full diagnostic flow for each.
- Bad Balance, Utility Mismatch, and Net Metering IssuesThree measurement-accuracy symptoms with shared root causes — high or green Balance, mismatch with the utility bill, and solar net-metering not tracking right.
- Incorrect CT Sensor ReadingsDiagnoses for sensors missing from the circuit list, sensors reading zero or wrong, mains reading off, comparing to a third-party meter, and signs of a damaged CT.
- Wire Harness Installation IssuesTwo common wire-harness issues during install — voltage detection errors and breaker trips on AFCI/RCD/GFCI breakers — with the fix for each.
- Vue LED Behavior (Gen 3)What each Wi-Fi (green) and wired Ethernet (blue) LED pattern means on the Vue Gen 3, and what to do if the LED isn't solid.
- Vue LED Behavior (Gen 2)What the power and Wi-Fi LEDs on the Vue Gen 2 mean, and what to do if either LED isn't in the healthy state.
