How to Transfer, Share, or Remove Ownership of an Emporia Energy Device
Emporia Energy devices, including the Gen 2 and Gen 3 Smart Home Energy Monitors, allow users to transfer ownership, share access with others, or remove devices from accounts. This guide outlines the steps for these processes to ensure a smooth transition.
Overview of the Transfer and Sharing Process
You can share your Emporia device with others to grant them access.
Ownership can be fully transferred by removing the device from your account and allowing a new user to set it up with their account.
Data retention depends on whether the device is shared or fully removed from an account before the transfer.
Sharing a Device With Others
To give others access to a shared device while retaining ownership yourself:
Select Menu (☰) in the app
Navigate to 'Manage Devices' under Settings.
Choose 'Share Devices.'
Enter the recipient’s email address.
Use checkboxes to select all devices to share.
Click 'Share' to send an email with further instructions to the recipient.
The recipient will need to follow the email instructions to gain access to the shared device.
Data Considerations During Device Transition
Shared devices retain historical data.
When a device is removed from all accounts, data is permanently erased.
Circuit names may carry over during a transfer, but can be updated by the new user.
Conclusion
By following these steps, you can easily transfer ownership, share access, or remove an Emporia device from your account for a new user. Always verify email addresses and account statuses to ensure smooth transitions. If issues persist, contact Emporia Energy support for further assistance.