Emporia Energy is dedicated to empowering you with the tools and information needed to optimize your energy usage. With the introduction of our Vue: Gen 3 device, we've focused on creating a product that not only enhances your energy management capabilities but also ensures an installation process that is accessible and straightforward.

Our US-based dedicated Customer Support team is happy to help for any installation scenario you might run into. If possible, taking pictures of your electrical system (with covers removed for best insight) and sending them to the Customer Support team for suggestions can be very helpful. Feel free to reach out whenever needed with whatever questions you might have.

Understanding the diverse needs and comfort levels of our customers, the Vue: Gen 3 has been engineered for flexibility in installation. For many of our users, the setup process is intuitive and can be managed without the need for professional assistance. The device is designed with user-friendliness in mind, making it possible for you to integrate it into your home energy system with ease.

However, we acknowledge that working within an electrical panel may not be within everyone's comfort zone. For those who prefer not to undertake the installation personally, assistance from friends or family who are familiar with such tasks can be a great alternative.

In recognizing the varied regulations and guidelines that exist across different locales, there may be instances where professional installation is not just preferred but required. To accommodate this, the Vue: Gen 3 is equally designed to be straightforward for any electrician to install. We suggest preparing for a professional installation by providing your electrician with the Vue: Gen 3 installation guides, which are readily available for printing. This preparation will ensure a smooth and efficient installation process, aligning with local standards and regulations.

As we continue to enhance our knowledge base and support resources, your feedback is invaluable to us. The Emporia team is committed to delivering comprehensive support to assist you in managing your energy more effectively. Should you find any aspect of this guide less than helpful, or if there are areas you believe could benefit from further clarification, we encourage you to reach out to our Customer Support team. Your insights will play a crucial role in our ongoing efforts to improve our guides and support your energy management journey.

At Emporia Energy, we're here to support you every step of the way, ensuring you have the information and tools needed to make the most of your Vue: Gen 3 device. Whether choosing to install it yourself or opting for professional assistance, we're dedicated to making the process as seamless and accommodating as possible.