Emporia Energy is committed to providing you with clear and accurate information to help you manage your energy usage. Below are answers to common questions regarding measurement data as displayed in the Emporia app and CSV export files.
Exporting Raw Data
You can export raw data from your Emporia devices at any time through the app. This data is saved in CSV format, enabling detailed analysis of your energy consumption.
Data Resolution
Second-Resolution Data
Second-by-second real-time data is available only when the Emporia app is open and active.
When the app is closed, your Emporia devices automatically switch to retaining data at one-minute resolution.
Second-Resolution data is only available for 3 hours
15-Minute Data
15-minute data is available exclusively in exported CSV files.
Within the app, your current monthly highest 15-minute "peak" power average (demand) is displayed within Graphs as a standalone value in the upper left corner.
Grid Data: In and Out
In from Grid and Out to Grid data are displayed in the app for daily, weekly, monthly, and yearly time resolutions on the Home screen.
These metrics are calculations based on sensor data and are not included in exported CSV files, which only contain raw sensor data. Similarly, these numbers are not available on Graphs because they are calculated. We're hoping to provide these values via CSV Exports and Graphs at a future time (TBD).
Understanding Measurement Calculations
15-Minute Data Calculation
For second, minute, and 15-minute time resolutions, the Emporia app calculates an average kilowatt (kW) value.
Devices capture 20,000 data points per second to generate accurate averages.
kW vs. kWh:
kW represents real-time power (your instantaneous consumption).
kWh reflects power consumed over time (e.g., total energy use recorded by your utility provider).
15-Minute Data Insight: Since an hour contains four 15-minute periods, the total kW averages for an hour should be approximately four times the kWh value for the same period.
Hourly Data in CSV Files
The "Time" field in CSV files represents the start of the hour.
Example: The 1:00 AM entry includes data from 1:00:00 AM to 1:59:59 AM.
Time Period Definitions in the Emporia App
Day Resolution: 12:00 AM – 11:59 PM.
Week Resolution: Monday at 12:00 AM – Sunday at 11:59 PM.
Month Resolution:
By default, starts on the 1st day and ends on the last day of the month.
If you’ve set a billing date (e.g., the 8th), the month runs from the 8th of the current month to the 7th of the next month.
Initial Measurements
During the first hour of operation, newly connected Emporia devices may show slight discrepancies in hourly and daily measurement data. This occurs because the device requires a complete hour of data to produce accurate hourly measurements. Early readings may not align perfectly, but this is expected behavior and not an error.
We Value Your Feedback
This knowledge base is designed to help you better manage your energy usage with Emporia products. If you find this article unclear or have suggestions for improvement, please contact our Customer Support team. Your feedback helps us refine these resources for everyone.