Emporia Energy offers two options for setting utility rates within the app, allowing you to view your energy usage in currency terms instead of just kilowatt-hours (kWh):
Utility Rate Plan: Use rate plan data from Emporia's rate plan database. During our transition, some plans may still use NREL data
Fixed Rate: Set a single cost value manually
Accessing the Utility Rate Settings
Follow these steps to adjust your utility rate settings in the app:
Open the Menu (☰) within the app
Select Location and Utility Info (then select device)
Choose Utility Rate
Once you save a rate plan to one of your devices, the app will prompt you with options to:Apply this plan to all devices
Choose specific devices to apply the plan to
Save this plan to just this device
Utility Rate Plans
Emporia is building our own comprehensive utility rate database to provide you with the most accurate and up-to-date rate information. Emporia Verified Plans are utility rates that have been entered and maintained directly by our team at Emporia Energy.
Benefits of Emporia Verified Plans:
Direct control: Rates can be updated quickly by Emporia without relying on third-party databases or utility company submissions
Improved accuracy: Our team ensures rate information is current and correctly configured
Expanding coverage: We're continuously adding new utility providers to our database
Note: While we transition to our proprietary database, some utility rate plans may still use data provided by the National Renewable Energy Laboratory (NREL). We're actively working to expand our Emporia Verified Plans coverage to include more utilities and regions. If your utility rate is not available in the app today or if it is incorrect, please reach out to our customer support team at [email protected]
Fixed Rate Configuration
When entering your rate manually:
Enter the cost per kWh in cents (e.g., 12.5 for 12.5 cents per kWh or $0.125/kWh).
The app will calculate costs by multiplying this rate by your energy usage (measured in kWh).
The default rate is set for 13.2 cents per kWh (US National Average)
Tip: If your utility bill is in a different currency (from USD), you can still enter the rate per kWh as charged by your provider. The app will perform a simple multiplication calculation without accounting for currency conversions. You can update your currency label via these instructions
Feedback and Suggestions
We're continually working to improve our knowledge base to better support your energy management needs. If you have suggestions or find that this article needs clarification, please contact our Customer Support team. Your feedback helps us ensure these guides are helpful and accurate.