Articles about the setup and usage of our new EV Charger.
31 articles
About
Details covering how the EV Charger works as well as available functionality.
How does the EV Charger work?
Offline Behavior
Certifications
Can I adjust the amperage/charge rate?
Firmware Updates
Can I charge to a specific Battery percentage?
Rebate Information
Pre-Installation
Questions and answers related to how the EV Charger may or may not work for specific situations.
Checklist to consider before buying an EV Charger
Will this work outside of the US?
Do I need a qualified electrician to install?
Does it work with my vehicle?
Outdoor vs. Indoor Installations
Setup and Installation
How to install the EV Charger and common questions about the setup.
Common Installation Questions
NEMA Plug vs. Hardwire
GFCI Breaker Installation
Wire Gauge, Breaker SizeInformation about the power supply (wiring, circuit) requirements needed to install an EV Charger.
Physical positioning/orientation of EV Charger
App
How to work with the EV Charger from within the Emporia Energy app.
App Control
New Charging History and ReportsAnalyze your charge session details better than ever.
Settings and Info
Adjusting Charge Rate
How to link your EV Charger with Alexa
SmartCar Integration
Setup a notification to let me know when my EV Charger is done charging
Energy Management
How the EV Charger can integrate and operate with automated control for the best efficiency.
EV Charger specific behavior
Troubleshooting
Problems with the EV Charger? Find some easy fixes and solutions here.
WiFi Connectivity, Not Connecting
EV Charger isn't charging my vehicle
Not connecting to Bluetooth
EV Charger starts charging right away when schedule should prevent charging
EV Charger not charging at full rate
Cannot disconnect the charger from my EV