Our Level 2 EV Charger is designed specifically for North-American electrical systems, which typically use single-split phase power with 120V line-to-neutral or 240V line-to-line voltages. Understanding the compatibility of our charger with different electrical systems is crucial for ensuring its proper operation and safety. Here is an overview of its compatibility with various electrical configurations:
Compatibility with North American Systems
Split-Phase Power (120V/240VAC): The EV Charger operates on split-phase power, which consists of two 120V lines with a 180-degree phase offset. This configuration is standard in North American residential and light commercial applications, making our charger perfectly suited for these environments.
Compatibility with Three-Phase Systems
208V Line-to-Line Voltage: In some cases, our charger can function on three-phase systems by using two of the three lines to achieve a 208V line-to-line voltage. This setup involves a phase offset of approximately 120 degrees, which differs from the 180-degree offset in split-phase systems. As long as the line-to-neutral voltage remains around 120V, the charger can operate, but it is not the ideal configuration and may lead to reduced efficiency and performance.
240V Line-to-Neutral Voltage: The EV Charger is not compatible with systems where the line-to-neutral voltage is 240V. This configuration is common in certain international electrical systems and is not supported by our current model.
Future Developments
We are investigating the potential of developing a true single phase and three phase EV Charger however we have no near-term plans for active development of these products.
Important Considerations for Installation
For customers considering installing the EV Charger outside of North America, it is essential to verify the electrical system specifications. Using the charger in unsupported configurations can lead to operational issues and potential safety hazards. Always consult a qualified electrician to assess compatibility and ensure a safe installation.
For any further questions or support, please contact our Customer Service team.