Many U.S. states and utility providers offer rebates for purchasing and installing Level 2 EV chargers. Below is key information to assist customers applying for incentives.
Additionally, obtaining proper receipts or invoices is crucial for rebate applications or record-keeping purposes.
How to Obtain a Receipt or Invoice for Your Charger Purchase or Installation
When applying for rebates or simply managing your records, having a detailed receipt or invoice for your charger purchase or installation is essential. This section explains the process for obtaining these documents, whether the purchase was made through Emporia Energy, a partnered installer, or another vendor.
Commonly Requested Device Information
Please ensure that you have documentation, such as receipts or invoices, ready, as these are often required for rebate processing.
MAC Address:
The MAC address is the last 12 digits of the device's serial number, which can be found on the unit, in the packaging, and the Emporia Energy app under device settings.Model Number:
The model number of the EV Charger depends on the color of the device:White: EMEVSE1
Black: EMEVSE1-B
Required Documentation: When applying for rebates, please ensure you have receipts or invoices that include the shipment date, model details, itemized costs, and proof of payment.
Is the Emporia EV Charger eligible for a rebate from my utility provider?
Given the numerous utility programs available across the United States and worldwide, we can't track the qualification status for each provider. Below is an example list of utility providers with which we are currently working. For details on qualifications, please get in touch with your utility provider. If you need any more help with the EV Charger or need additional information for the program, please don't hesitate to contact our customer support team.
For customers needing receipts or invoices, please follow the guidelines in our comprehensive instructions for obtaining these documents.
Examples of Current/Qualified Programs (Non-Exhaustive)
Eversource (Connecticut, Massachusetts, New Hampshire)
Clark Public Utilities (Washington)
LADWP (California)
Snohomish PUD (Utah)
Quebec (Canada)
OCPP Compatibility
Is the Emporia EV Charger OCPP compatible?
Currently, the EV Charger is not OCPP compatible; however, this feature is planned for addition in the future.
Tips for Successful Requests
Be specific when requesting an invoice or receipt, mentioning the exact details required.
Allow sufficient time for processing, as some organizations may require a few business days to provide documentation.
Could you ensure that the details align with the requirements of rebate programs when requesting documents?
Frequently Asked Questions (FAQs)
Can I obtain a receipt for my charger showing proof of payment? Yes, you can request a receipt or invoice showing proof of payment from the vendor where the purchase was made (e.g., Emporia Energy). Was made (e.g., Emporia Energy). For charges provided by third parties, contact the installer. What are typical details included in an invoice? Invoices generally include the charger’s make and model (e.g., EMEVSE1), itemized costs, tax, shipping fees, shipment date, and other relevant specifics. Ensure you confirm your requirements when requesting one.
Feedback and Suggestions
We continually work to improve our knowledge base, providing comprehensive information to help you manage your energy more effectively. If this article wasn't helpful or if you have suggestions for improvement, don't hesitate to get in touch with our customer support team. We value your feedback and are committed to enhancing our guides.