Classic & Pro EV Charger
View all product documentation that is shared between the Pro EV Charger and the Classic Level 2 EV charger.
12 articles
Pre-Sales Questions
Compare our EV chargers and get answers to questions about compatibility, installation requirements, and features
Choosing Your Emporia EV Charger: Classic vs ProEverything you need to know when deciding between the Pro and Classic Level 2 EV Chargers
Pre-Purchase ChecklistEverything you need to confirm before purchasing your Emporia EV Charger.
About
Details covering how the EV Charger works as well as available functionality.
How Your Emporia EV Charger Works *This article explains how the Emporia EV Charger works, including its charging performance, smart features, certifications, firmware updates, and what to expect when charging your EV at home.
Rebate Information *Overview of how to check eligibility and prepare documentation to claim utility or state rebates for purchasing and installing a Level 2 EV charger.
EV Charger Offline BehaviorOffline charger behavior and manual charging activation.
Setup and Installation
How to install the EV Charger and common questions about the setup.
EV Charger InstallationThis article explains the key electrical, safety, and placement requirements your licensed electrician should follow to properly and safely install your Emporia EV Charger at your home.
App
How to work with the EV Charger from within the Emporia Energy app.
EV Charger Controls and SettingsControl, schedule, and customize your Emporia EV Charger in the app, including adding the charger, managing charge rate, adjusting key settings, and setting up charging notifications for safe, efficient home…
Charging History and ReportsLearn how to access your EV charging history in the Emporia app, view monthly calendar and session details, and understand how energy use and costs are calculated.
Troubleshooting
Problems with the EV Charger? Find some easy fixes and solutions here.
Car Not Charging: Step‑by‑Step Troubleshooting GuideGet your Emporia EV charger charging again with simple step‑by‑step checks you can do before contacting support.
Troubleshooting Bluetooth and Wi‑Fi Connection IssuesHow to troubleshoot Emporia EV Charger Bluetooth and Wi‑Fi connectivity issues in a clear, step‑by‑step way.
Pro EV Charger Fault Codes and LED IndicatorsThis article explains how to interpret the Emporia Pro Charger’s LED status and fault code patterns and what actions to take for each one.
Classic EV Charger Fault Codes and LED IndicatorsThis article explains how to interpret the Emporia Classic EV Charger’s LED status and fault code patterns and what actions to take for each one.