What is Balance? Balance is the energy reported by the Mains (200A sensors) that is not being monitored by the 50A sensors. Balance is calculated by taking the sum of all the usage reported by the 50A sensors and subtracting that value from the total reported by the Mains during the same period.
As an equation, Balance can be thought of as this:
Balance = Mains − Circuits (1~16)
Balance is not good or bad, it very much depends on your goals for measuring and the setup of your device and sensors.
If you think the Balance number shown in the app is incorrect, then following the CT/sensor related troubleshooting available in this article should help.
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This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.