Skip to main content

Getting Started with the Emporia App

Navigate, monitor, and manage your energy devices with ease.

Updated this week

The Emporia Energy app is your command center for monitoring, controlling, and optimizing home energy use. Whether you're tracking real-time usage, managing EV charging, or exploring energy-saving features, the app provides an intuitive interface designed to simplify smart home energy management.


Home Screen

Your energy dashboard provides at-a-glance insights the moment you open the app.

Energy Summary

  • View costs or usage for Today, Last 7 days, and Last 30 days

  • Trend arrows show whether usage is increasing or decreasing

  • Requires a Vue energy monitor

Charging Summary

  • Track EV charging activity, including energy used, cost, and session counts

  • Requires an Emporia EV charger

Device Cards

  • Charger Cards - Display current status (On, Ready, Charging, Offline) with quick control buttons

  • Vue Cards - Show today's usage and top consuming circuits

  • Smart Plug Grid - Toggle devices on/off with drag-to-reorder functionality for personalized layout

Savings Widget

  • Shows realized or potential savings for EV owners on time-of-use electricity rates

  • Helps you understand the financial impact of smart charging

Notifications

  • Access the past 30 days of alerts

  • Includes EV Charging Reports, Oven Left On alerts, and Custom Notifications

For comprehensive details, visit the Introducing the New Home Screen article.


Devices Screen

Access your complete device inventory by tapping Devices in the bottom navigation bar.

Device Interaction:

  • Device Icon - Tap for quick access to controllable settings

  • Device Name - Fully customizable for easy identification

  • Usage Display - Real-time power consumption shown in kilowatts (kW)

Tap any device to view detailed energy data. For Vue monitors, you'll see individual circuit measurements. Control devices directly from this screen—toggle power, adjust settings, or access advanced configuration options.

Note: Devices currently display in the order they were set up and cannot be manually reordered.


Usage Screen

Analyze energy consumption patterns over time to identify trends and optimize usage.

Understanding Your Data:

  • Blue values represent energy consumption

  • Green values represent energy generation (solar production)

Customizing Your View

Tap the three horizontal lines in the upper-right corner to:

  • Choose measurement units (kW, kWh, cost, carbon footprint, etc.)

  • Select a specific circuit or device under "Graphed Circuit."

Time Resolution Options:

  • Live - Real-time, second-by-second measurements for immediate monitoring

  • Minute - Minute-by-minute activity for recent usage patterns

  • Hourly - Hour-by-hour breakdown throughout the day

  • Daily - Daily totals and day-over-day comparisons

  • Weekly - Week-to-week patterns and trends

  • Monthly - Month-by-month consumption overview

  • Yearly - Long-term patterns revealing seasonal variations

Tap any bar in the graph for detailed information. Use the left and right arrows to navigate through historical data and compare past performance.


Discover Screen

Maximize energy savings and device performance through intelligent automation and energy management features.

Tap the Discover icon at the bottom of the app to explore available programs and optimization tools.

Available Features:

  • Enroll in a Utility Program - Participate in demand response programs to earn cash rewards or bill credits by allowing your devices to help balance the grid during peak demand

  • PowerSmart - Automatically optimize EV charging speed based on your home's real-time energy capacity

  • Device Schedules - Sync devices to time-of-use utility rates for instant savings, or create custom schedules to reduce energy costs

  • Excess Solar Management - Automatically direct surplus solar energy to power your smart devices instead of sending it back to the grid

  • Intelligent Load Sharing - Charge multiple electric vehicles efficiently without overloading your home's electrical system

  • Peak Demand Management - Set peak demand goals and prioritize device operation to stay within limits and avoid demand charges

  • Savings Opportunities - Discover tips and strategies to maximize the value of your Emporia Energy products

For detailed information about each feature, explore these articles.


Menu Screen

Tap the menu icon (☰) to access comprehensive settings and support resources.

Key Options:

  • Device Controls - Configure EV Chargers, Smart Plugs, Thermostats, and Home Battery systems

  • Account - Manage login credentials, security settings, and personal preferences

  • Add a New Device - Step-by-step setup for new Emporia products

  • Manage Devices - Handle device naming, WiFi configuration, account sharing, device nesting, and firmware updates

  • Notification Settings - Enable, disable, or customize alerts; view notification history

  • Export Raw Data to CSV - Download granular usage data for external analysis or record-keeping

  • Location & Utility Info - Configure device location, time zone, utility rates, and billing cycle dates

  • Help - Access Help Center articles, Installation Guides, Live Chat, Phone Support (844-EMPORIA), and Email Support

  • Open Source Licenses - Review software licensing information

  • Terms of Service - View terms and conditions of app usage

  • Privacy Policy - Understand how Emporia collects and protects your data


Feedback and Suggestions

This knowledge base is continuously evolving to provide comprehensive support for managing your energy effectively. If you found this article unhelpful or think it could be improved, please contact our Customer Support team.

Did this answer your question?