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Firmware Updates
Updated over 8 months ago

The Smart Plug receives regular firmware updates both to improve its reliability as well as provide new functionality for the device. We currently don't publish a list of firmware versions, but we hope to have one available in the future. These firmware updates should happen automatically and OTA ("over the air"). Whenever we have a new firmware version available, the device should check the Emporia cloud at least once per day and update as soon as it's able to find a new version. If you wish to check your Smart Plug's current firmware version, you can do so in the following way:

  1. Select Menu (☰)

  2. Select Manage Devices under Settings

  3. Select your Device

  4. Select Device Info (at the top) - the firmware version will be listed below the Save button.

If your device is having a hard time updating its firmware, feel free to reach out to the Customer Support team for assistance.

Feedback and Suggestions

This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.

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