Emporia Smart Plugs
View all product information for our Smart Plugs
7 articles
Pre-Sales Questions
Details about pre-installation/setup for the Smart Plug
Smart Plug Compatibility & Buying GuideEverything you need to confirm before buying an Emporia Smart Plug — regional models, appliance compatibility, and what the plug can and can't handle.
About
Important details about our Smart Plugs
How Your Emporia Smart Plug WorksHow the Emporia Smart Plug works, including monitoring and control capabilities, electrical specs, offline behavior, and how firmware updates keep it current.
Smart Plug LED BehaviorReference guide for the LED colors and blink patterns on the front of the Emporia Smart Plug, and what to do when the LED signals a problem.
Smart Plug Recall (09/2023)What to do if your Emporia Smart Plug was part of the September 2023 recall — how to verify eligibility, request a replacement or refund, and safely dispose of the…
Setup and Installation
Topics covering the setup of new Smart Plugs and common questions.
Setting Up Your Emporia Smart PlugA step-by-step walkthrough for setting up your Emporia Smart Plug — from first plug-in through app pairing, plus what to do if setup doesn't go smoothly.
App
How to manage your Smart Plug behavior and settings from within the Emporia Energy app
Controlling Your Smart Plug in the AppEverything you can do with your Emporia Smart Plug from the app — toggle on/off, set schedules, use Timer Mode, and manage settings.
Troubleshooting
Issues related to the setup and management of the Smart Plug
Smart Plug Not Connecting to Wi-FiStep-by-step Wi-Fi troubleshooting for your Emporia Smart Plug — quick fixes first, then network and router settings, with advanced tips for mesh networks and enterprise environments.