Smart Car Integration
Kevin Wanek avatar
Written by Kevin Wanek
Updated over a week ago


On the Emporia app we use the vehicle's database from Smart Car, a third-party API to integrate vehicle specific information.

If you cannot find the maker of your electrical vehicle to select, don't worry: the only information you won't have by not adding the vehicle to the Emporia app is the state of charge, i.e., the percentage charged on the battery, but you certainly have this info in the car's dashboard / app. Will not affect your EV Chargers' ability to charge w/ all of the functionality already available.

This error happens because some makers do not share the three pieces of information we need to integrate their model of vehicle to our app. We're hoping to provide more options for vehicle integrations moving forwards.

If you are getting stuck in the PIN or code for the integration of your vehicle, skip that part and finish the setup to your EV Charger.

How do I skip the integration to my car's app? Go back to menu >> manage devices >> add a device and choose EV Charger rather than Electric Vehicle on "Choose a Product" screen.

Feedback and Suggestions

This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.

Did this answer your question?