Emporia Energy

Everything about the Utility Connect device, the best monitor used to sync data directly from your smart meter.

Vue Utility Connect

The Vue Utility Connect is the easiest monitor to setup and install - get instant and real-time updates from your smart meter.

How does the Vue Utility Connect work?

Information about the basics of how the Utility Connect will work and sync with your smart meter.

About

Just need a smart meter and participating utility provider.

Will this device work for me?

Help figuring out what you'd need to prepare to setup and use the Utility Connect.

Pre-Sales Questions

How to get a Vue Utility Connect reconnected to your AMI enabled smart meter.

Lost Connection to Smart Meter

What happens if it looks like the Utility Connect is not working as intended?

Troubleshooting other Issues

Vue Utility Connect LED Behavior

How to identify and fix issues related to the operation of the Utility Connect device.

Troubleshooting

Back to Emporia

Shop

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.