1. Check the Time Zone Setting
Verify that your charger's time zone matches your local time:
Steps to verify and correct time zone:
Select menu (☰) in the top left corner
Select Household Info under Settings
Select Time Zone
Choose the device you would like to make changes to
Select the appropriate Time Zone and save
2. Ensure the EV Charger is in the "Paused" State
Your charger must be in "Paused" state outside scheduled times:
Steps to set the charger to "Paused" state:
From the App Home screen, select your EV Charger by tapping the Electric Pump Icon located to the left of the charger's name
In the middle of the screen, you'll see the toggle button that controls the charger
Tap the toggle button to switch between modes:
Gray = PAUSED mode - no power will be sen,t and schedules will be respected
Blue = READY mode - charging begins immediately when connected
Feedback and Suggestions
At Emporia Energy, we aim to provide you with the best information to manage your energy effectively. If you find this article unclear or have any suggestions for improvement, please contact our customer support team. Your feedback helps us improve our guides and better serve you.