1. Check the Time Zone Setting
Verify that your charger's time zone matches your local time:
Steps to verify and correct time zone:
Select the menu (☰) within the app
Select Manage Devices under Settings
Choose the device you would like to make changes to
Tap Location & Utility Info
Tap Time Zone and select the appropriate option
2. Ensure the EV Charger is in the "off" State
Your charger must be in "off" state outside scheduled times:
Steps to set the charger to the "Off" state:
From the App Devices screen, select your EV Charger by tapping the Electric Pump Icon located to the left of the charger's name
Tap the Turn Off button to switch between modes:
Feedback and Suggestions
At Emporia Energy, we aim to provide you with the best information to manage your energy effectively. If you find this article unclear or have any suggestions for improvement, please contact our customer support team. Your feedback helps us improve our guides and better serve you.