Load Management requires that you have an Emporia Level 2 EV Charger with Load Management enabled that is associated with an Emporia Vue: Gen 2 or Emporia Vue: Gen 3 monitoring the panel the charger is wired to.
Vue: Gen 2 or Vue: Gen 3 monitor is included with Load Management bundle purchase on shop page.
Both devices need to be constantly connected to the 2.4GHz WiFi for Load Management to work.

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This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.