Sign in at arc.emporiaenergy.com. New to ARC? Start with Getting Started with Emporia Fleet Management (ARC).
No account? Become an Emporia partner to get one.
Password Rejected
Check that you're on arc.emporiaenergy.com. partner.emporiaenergy.com doesn't sign you in. It only points you to ARC.
Use the email address your invite was sent to.
Setting a new password? Use 15 to 32 characters.
Still rejected? Reset your password.
Forgot Password
On the sign-in page, select Forgot Password?.
Enter your email and select Send Reset Code.
Enter the Confirmation Code from the email and a New Password (15 to 32 characters).
Select Change, then sign in with your new password.
No code? Check spam and junk. To send a new one, select Back to reset password and try again.
"Unable to reset password"? Check the email address, then select Contact Support on the sign-in page.
Invite Email Missing
Check spam and junk.
Confirm with your Admin which address they used. There's no resend button.
Found it? Sign in with the temporary password, then set your own (15 to 32 characters).
Invite expired or can't find it? Select Contact Support on the sign-in page.
Signed in but a device is missing? Ask your Admin to grant you access. See Installer access in ARC.
Sent Back to Sign In
If your session ends, ARC signs you out and returns you to the sign-in page. Sign in again.
Still Stuck?
Select Contact Support on the sign-in page. Include the email you sign in with and the exact error message.