Emporia Fleet Management (ARC) is where you manage and monitor your device fleet.
Note: ARC was formerly the Partner Portal. partner.emporiaenergy.com now points you to ARC, and your existing credentials work there.
Sign In
Existing account:
Go to arc.emporiaenergy.com.
Enter your email and password, then select Sign In.
No account yet? Become an Emporia partner to get an ARC account.
Find Your Way Around
Devices, Metrics, and Reporting: in the main menu on a computer, and as tabs on a phone.
Organization, My Profile, Help & Support, and Sign Out: in the gear menu. On a phone: Menu.
Wholesale store and API docs: open in a new tab from the main menu. On a phone: Menu.
Add Devices
Admins and Installers can add devices from Devices:
Provision a device: gets a powered device you're standing next to onto your account in one step.
Add devices to organization: adds devices in bulk by serial number before you're on site.
On a phone: tap Add a device, then Provision a device or Add existing devices.
Set Up Your Team (Admins)
Open the gear menu, then Organization > Members. On a phone: Menu > Organization.
Select Invite User.
Enter their email and pick a Role.
Select Invite. They get an email with a temporary password.
Roles:
Admin: full access to the organization, including members, devices, billing, API keys, and device controls and settings.
Read Only: views everything, changes nothing.
Installer: adds devices. Gets no device access until an Admin grants it. See Installer access in ARC.
Only Admins see the Members tab.
Get Help
Signed in: open the gear menu, then Help & Support. On a phone: Menu > Help & support. Email or call support from the Contact Support card, or select Leave Feedback.
Signed out: select Contact Support on the sign-in page.