We've discontinued sales of the Gen 1 device as of Q1 2022 - so it is no longer receiving support/upgrades for this version of the Vue family.

If needing support for Gen 1 behavior, reach out to our Customer Support team directly.

Feedback and Suggestions

This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.