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App Appearance and Preferences

Personalize your Emporia experience with visual themes, language options, and currency display settings.

Updated this week

The Emporia Energy app offers several customization options to help you personalize your experience. These settings allow you to adjust the app's appearance, choose your preferred language, and set your currency display to match your regional preferences.

Access these settings by tapping the menu icon (☰) in the app and selecting Account.


Dark Mode

Dark Mode provides a visually comfortable alternative to the default light theme, offering a modern, sleek appearance that's especially useful in low-light environments.

What is Dark Mode?

Dark Mode changes the app's visual appearance by replacing bright backgrounds with darker tones. This creates a more relaxed viewing experience and can help reduce eye strain when using the app at night or in dimly lit spaces.

Three Color Scheme Options:

  • System - Syncs with your device's system settings and automatically adjusts between light and dark themes based on your phone or tablet preferences

  • Light (default) - Bright backgrounds with white and light gray tones; optimal for daytime use and well-lit environments

  • Dark - Black and dark gray tones throughout the app with subdued colors for a relaxed viewing experience and reduced brightness

Enabling Dark Mode:

  1. Tap the menu icon (☰) in the app

  2. Select Account Options

  3. Tap Color Scheme

  4. Select your preference: System, Light, or Dark

  5. Changes apply instantly


Language Support

Emporia is committed to supporting our global customer base with resources in multiple languages.

Available Languages in the Emporia App:

As of app release version 4.5, you can set your phone settings to a language of your choice, and the Emporia mobile application will automatically adjust. You can also set your language specifically for the app within your Account settings.

Currently Supported Languages:

  • English (primary)

  • French (Français 🇫🇷)

  • Spanish (Español 🇪🇸)

Platform Coverage:

  • Mobile app (iOS and Android)

  • Web app (browser-based access)

Changing Your Language Settings:

  1. Tap the menu icon (☰) in the app

  2. Tap Account

  3. Tap the Language drop-down

  4. Select the desired language

Using Your Device Settings:

You can also change the language by adjusting your phone's system language settings. The Emporia app will automatically match your device's language preference.

Resources Available in Other Languages:

Multi-Language Expansion:

Emporia Energy is dedicated to expanding multi-language support to serve our diverse customer community better. We're continuously working on translations and localization efforts to make our products accessible to users worldwide.


Currency Symbol Display

The Currency Symbol setting allows you to change the displayed currency label shown throughout the app to match your region's currency.

What This Setting Changes:

  • Display Only - This is a cosmetic preference that affects how currency symbols appear in the app

  • No Calculation Changes - Does not affect how rates are calculated or how costs are computed

  • Visual Consistency - Ensures the currency symbol matches your actual billing currency

Changing Currency Symbol:

  1. Tap the menu icon (☰) in the app

  2. Select Account Options

  3. Tap Currency Symbol

  4. Select from available currency options

  5. Changes apply immediately throughout the app

How It Works with Manual Rate Entry:

When you enter a manual utility rate, you enter the numerical value in cents per kWh. The app then multiplies this rate by your energy usage (kWh) to calculate costs.

Important Note: The app performs simple multiplication without automatic currency conversion. For example, in the case of euros (€), "1 cent per kWh" would correspond to 0.01 euros per kWh.

Available Currency Symbols:

The Emporia app supports various international currency symbols, including:

  • $ (Dollar - USD, CAD, AUD, etc.)

  • (Euro)

  • £ (Pound Sterling)

  • ¥ (Yen/Yuan)

  • (Rupee)

  • And other commonly used currency symbols

Select the symbol that matches your region and utility billing.


Feedback and Suggestions

This knowledge base is continuously evolving to provide comprehensive support for managing your energy effectively. If you found this article unhelpful or think it could be improved, please contact our Customer Support team.

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