Welcome to the Knowledge Base!

Hi Everybody!

Emporia has been growing quite a bit over the past few years. In an attempt to be more transparent and provide more details and information about the devices and app, the Customer Support team has built this digital knowledge base of all the information we know about the Emporia product line.

We're hopeful that these articles will not only help provide details about if/how the Emporia devices will work for your situation, but also how to use them in the best way available. We've also built quite a few troubleshooting articles if you're running into any issues. These articles were created after analyzing all of our customer support requests over the past few years and trying to tackle some of the most frequently asked questions as well as some of the common issues related to the installation and usage of the Emporia devices.

If you feel like any details are missing, or if you have any suggestions on new articles or updated content, feel free to reach out to the Customer Support team and let us know. Always happy to hear about ways we can improve our products and documentation going forward.

While we're hoping that these articles are helpful when deciding if Emporia would be a good fit for your energy management situation, we're certainly available to help however we can through the direct access to our Customer Support team as well.

Thanks!!

(from the Customer Support team)