Firmware Updates
Kevin Wanek avatar
Written by Kevin Wanek
Updated over a week ago

The Utility Connect receives regular firmware updates both to improve its reliability as well as provide new functionality for the device. We currently don't publish a list of firmware versions at the moment, but hoping to have one available in the future. These firmware updates should happen automatically and OTA ("over the air"). Whenever we have a new firmware version available, the device should check the Emporia cloud at least once per day and update as soon as its able to find a new version. If needing to check your current firmware version for the Utility Connect, you can access that in the following way:

  1. Select Menu (☰)

  2. Select Manage Devices under Settings

  3. Select your Device

  4. Select Device Info (at the top) - the firmware version will be listed below the Save button.

If your device is having a hard time updating its firmware, feel free to reach out to the Customer Support team for assistance.

Feedback and Suggestions

This knowledge base is pretty new for the Emporia team. Our goal is to provide all of the information we can to help you manage your energy in better ways. If this article wasn't helpful, or we could be more clarifying on any points please reach out to the Customer Support team and we'll certainly work to improve these guides.

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